Privacy Policy Statement and Disclosure
This policy is amended from time to time. The most current version of this policy was updated on October 1st, 2024 to reflect new privacy requirements in Québec. For more information, please contact us by phone – 1-800-990-9259 or support@technicost.com.
Your privacy is important to us
Please read the following privacy notice carefully. Your access to and use of this website (www.technicost.com) constitutes acceptance of these terms and conditions.
SYSTÈME DE GESTION TECHNICOST INC. (LES), (referred to in this policy as “we” or “us” or “Technicost”) has built client relationships based on a foundation of trust. We are committed to protecting the privacy, confidentiality, accuracy and security of the personal information collected, used, retained and disclosed in the course of doing business with you. Only authorized personnel have access to your information and our systems and processes are designed to prevent the loss, misuse, unauthorized access, disclosure, alteration, or destruction of your personal information. When we request your personal information, we will explain the purpose and obtain your consent. We share your information only as required and in limited instances. We keep your personal information only as long as required. This Privacy Policy is based on the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and describes how Technicost complies with the principles of PIPEDA. A copy of PIPEDA is available at priv.gc.ca.
What is considered “personal information”?
“Personal Information” means any information about an identifiable individual. Examples of what we may collect include:
- Name
- telephone number
The following are the purposes for which we may collect, use, or disclose your personal information:
Prior to collecting your personal information, we will explain the purpose of our request and obtain your consent.
If we require your personal information for any other reason, we will contact you, explain the new purpose and ask for your consent.
Purposes for which we need your personal information may include:
- to communicate with you by electronic means (e.g., email, telephone, and fax) or regular mail
- to conduct data analytics and market research
- to respond to your inquiries/concerns
- to improve and personalize your experience
- to share additional information that may be of interest to you on behalf of Technicost, our affiliates, or our business partners (including other products, services, offers, contests, and community events).
Who would we share information with?
We may collect, use and disclose your personal information with others where necessary and appropriately, but only if we need to for the purposes listed above, including:
- employees and other authorized personnel who need to use it to perform their duties
- third parties who perform services on our behalf, including those that are located outside of Canada. If you personal information was collected, used or disclosed within the province of Québec, it may be communicated outside Québec
- parties involved in the sale, acquisition, disposition, merger, or amalgamation of companies or as part of other business arrangements such as joint ventures
What are your rights?
You have the right to:
- verify and/or change your consent preferences specific to your personal information, and marketing recorded in our client system or record
- customize your preferences about how we contact you
- access your personal information and request updates or changes to it (if inaccurate)
- tell us that we cannot use or share your personal information for certain reasons
- control our use of cookies, web beacons and similar technology when visiting our website
- If you do not provide us with your personal information, we will still do our best to provide you with our products or services; however, certain information must be provided in order to supply the requested products or services.
Use of cookies, web analytical tools, and similar technologies
We use cookies (small text files placed on your device) and similar technologies to provide our websites and online services and help collect data. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in; provide interest-based advertising; combat fraud; and analyze how our website and online services are performing. We also use web beacons to help deliver cookies and gather usage and performance data. Our websites may include web beacons and cookies from third-party service providers.
Web analytics provide non-personally identifiable statistical information about how visitors interact with our website and applications. We use a variety of web analytics tools on websites and applications.
We have enabled Google Analytics (which includes the following features: Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting). We may use information collected through Google Analytics in conjunction with other data we have collected about you.
You have a variety of tools to control cookies, web beacons, web analytics tools and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons. Your browser and other choices may impact your experiences with our products. To opt out of Google Analytics for Display Advertising and customize Google Display Network ads, please use the Ads Settings. To view the currently available opt-outs for the web, please visit Google Analytics Opt-out Browser Add-on. Google’s Privacy Policy is available by clicking here.
To opt out of a third-party vendor’s use of cookies you can visit www.aboutads.info/choices.
Privacy Policy changes:
From time to time, we may make certain changes to our Privacy Policy. If we do, we will post a notice on our website. Be sure to check the Privacy Policy periodically for any updates. Changes are effective as of the date indicated on the Privacy Policy.
Questions, comments or requests?
By mail:
Office of Privacy
Technicost
3080 Boul. Le Carrefour
Bur. 520
Laval, Quebec H7T 2R5
By email: